Privacy Policy

Last Updated: August 14, 2026

At BabyBug Store, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or place an order.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Order and purchase information

• Payment-related information

• Information you provide when contacting our customer support

• Device and website usage information, such as IP address, browser type, and pages visited

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Arrange delivery of your purchases

• Process payments

• Send order confirmations and updates

• Contact you regarding your order

• Provide customer support

• Handle returns, refunds, and exchanges

• Improve our website, products, and customer experience

• Detect and prevent fraud, abuse, or unauthorized activity

• Send promotional communications where permitted and where you have agreed to receive them

3. Payment Information

When you make a purchase, your payment information may be processed through our payment providers.

BabyBug Store does not intentionally store complete credit or debit card information on our own servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember items in your shopping cart

• Keep you signed in where applicable

• Understand how visitors use our website

• Improve website performance

• Provide relevant advertising and marketing

• Analyze website traffic

You can adjust your browser settings to refuse or remove cookies. However, disabling certain cookies may affect some features of our website.

5. Sharing Your Information

We may share necessary information with trusted third-party service providers that help us operate our business.

These may include:

• Shopify and website service providers

• Payment processors

• Shipping and delivery companies

• Website analytics providers

• Marketing and advertising platforms

• Customer support and communication services

We only share information where reasonably necessary to provide our services, process your order, operate our website, or comply with legal requirements.

We do not sell your personal information as a business practice.

6. Shopify

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and process customer orders.

Your information may therefore be processed by Shopify in accordance with Shopify's applicable privacy practices.

7. Marketing Communications

If you provide your contact information and agree to receive marketing communications, we may contact you about:

• New products

• Special offers

• Discounts

• Promotions

• Store updates

You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms.

We are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing their privacy policies before providing them with personal information.

10. Children's Privacy

BabyBug Store sells products intended for babies, children, and parents. However, our website is intended to be used by adults.

We do not knowingly collect personal information directly from children without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Ask what personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent for certain uses of your information

• Opt out of marketing communications

To make a privacy-related request, contact us using the information below.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

BabyBug Store
Email: babybugstore.pk@gmail.com
Phone / WhatsApp: +92 371 6723262

We value your trust and are committed to handling your personal information responsibly.