Terms of service

Terms of Service

Last Updated: August 14, 2026

Welcome to BabyBug Store. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. About Our Store

BabyBug Store operates this online store to provide baby, feeding, grooming, hygiene, safety, and related products to customers.

By using our website, you confirm that you are legally capable of entering into a purchase agreement under applicable law.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However, product colors and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

3. Prices

All product prices are displayed on our website at the time of purchase.

Prices may change without prior notice.

Any applicable delivery charges will be displayed during the checkout process or communicated to you before order confirmation.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept or decline an order for reasons including:

  • Product availability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Incorrect customer information

  • Delivery limitations

  • Other legitimate business reasons

If we cancel an order after payment has been received, we will arrange an applicable refund.

5. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes your:

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Any other information required to process your order

BabyBug Store is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided by the customer.

6. Payments

Payment must be completed using the payment methods available on our website or communicated by our team.

We reserve the right to verify orders and payment information before processing an order.

7. Shipping and Delivery

We aim to process and dispatch orders within the timeframes stated on our website.

Delivery times are estimates and may vary due to:

  • Courier delays

  • Weather

  • Public holidays

  • High order volumes

  • Incorrect address information

  • Events outside our reasonable control

Once an order has been handed to the delivery provider, delivery times are largely outside our control.

Please refer to our Shipping Policy for additional information.

8. Returns and Refunds

Returns, replacements, exchanges, and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

9. Baby and Child Safety

Our products may be intended for babies and children.

Parents, guardians, and caregivers are responsible for using products according to the manufacturer's instructions and age recommendations.

Always inspect baby products before use and discontinue use if a product becomes damaged or unsafe.

BabyBug Store is not responsible for injury or damage resulting from improper use, misuse, modification, or failure to follow product instructions.

10. Intellectual Property

All content on our website, including text, images, graphics, logos, designs, product information, and other materials, is owned by or licensed to BabyBug Store unless otherwise stated.

You may not reproduce, copy, modify, distribute, or commercially exploit our website content without prior written permission.

11. Prohibited Use

You agree not to use our website for unlawful purposes or in a way that could damage, disrupt, or interfere with the website or our business.

You must not attempt to:

  • Gain unauthorized access to our website

  • Introduce malicious software

  • Commit fraud

  • Use our website to violate applicable laws

  • Collect information from other users without authorization

  • Interfere with the security or operation of our website

12. Third-Party Services

Our website may use third-party services such as payment providers, shipping companies, analytics providers, advertising platforms, and Shopify.

These services may have their own terms and privacy policies.

13. Limitation of Liability

To the extent permitted by applicable law, BabyBug Store will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any legal rights that cannot lawfully be excluded or limited.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page, and the updated version will include a revised Last Updated date.

15. Contact Us

If you have questions regarding these Terms of Service, please contact us:

BabyBug Store
Email: babybugstore.pk@gmail.com
Phone / WhatsApp: +92 371 6723262